Resume

Project Manager & Digital Platform Strategist

Dynamic project manager with 10+ years of experience leading cross-functional teams across IT, digital platforms, and engineering environments. Highly adept at both Agile and Waterfall project management methodologies, with a proven track record of successfully delivering complex initiatives in fast-paced, iterative settings as well as structured, milestone-driven projects. Expert in stakeholder engagement, bridging technical and business needs, optimizing workflows, and driving organizational change. Skilled in JIRA, Notion, GitHub, CI/CD, modern web stacks, and technical writing, with a strong ability to produce clear, actionable technical documentation and communication.

EXPERIENCE

Program Manager

Pyx Global | Crow’s Nest, AUS | 2025-Present

• Led the cross-functional launch of the Responsible Business Transparency Protocol (RBTP), uniting technology, policy, and supply chain teams across 5+ countries to deliver pilots on time and within scope.
• Oversaw deployment of a React-based knowledge base for client sites, enabling cross-country teams to access standardized resources and best practices. Authored technical guides tailored to diverse client needs, supporting seamless adoption and collaboration across multiple regions.
• Facilitated client alignment workshops, enhancing shared understanding of UNTP Credentials and their application across global supply chains.
• Established a scalable knowledge-sharing infrastructure, increasing organizational adoption and data consistency.

Community Platform Architect & Front-End Developer

Pyx Global | Crow’s Nest, AUS | 2024-Present

• Designed and maintained a scalable, GitHub-controlled community platform, boosting user engagement by 300%.
• Integrated real-time communication tools and CI/CD infrastructure, improving collaboration and deployment efficiency.
• Deployed a React-based knowledge base for the global user community, designing the technical architecture and user experience. Developed comprehensive user-facing documentation and support materials, empowering platform members worldwide to easily access and share information.

Founder and Web Developer

Xylo Digital | Henderson, NV | 2020-Present

• Built and scaled a web development agency, delivering 25+ projects for clients in media, blockchain, and professional services.
• Developed Notion-based operational systems for project management, content approval, and client delivery, reducing project turnaround time by 25%.
• Leveraged n8n for automation including conversation AI bots, meeting summaries, and social media engagement.
• Launched and maintained cloud servers with CI/CD pipelines, optimizing deployment speed and consistency.

Test Engineering Manager, JIRA Developer

Specialized Bicycle Components | Morgan Hill, CA | 2014-2019

• Reduced prototype testing time by 50% by implementing a JIRA tracking system integrated with Oracle Agile PLM.
• Developed dashboards for real-time visibility into test scheduling and project status across global operations.
• Authored comprehensive documentation for the JIRA-based testing system, including step-by-step instructions for technicians, engineers, and stakeholders on creating test requests, logging results, and tracking status, ensuring smooth adoption and consistent usage.
• Led global testing operations, overseeing 3,000+ annual tests and ensuring OSHA compliance.

Infrastructure Project Manager

Pershing, Division of BNY Mellon | Florham Park | NJ | 2002-2005

• Streamlined client onboarding for Independent Broker Dealers, reducing process time by 50%.
• Implemented a multi-tier technical support structure, reducing costs and improving service quality.

EDUCATION

Steven’s Institute of Technology

Bachelor of Engineering in Engineering Management | Hoboken, NJ | 1996-1999

• President of ASEM (American Society of Engineering Management)
• Captain Men’s Soccer

Self-Study & Professional Development

2019-Present

• Pursuing CAPM and PMP Certification
• Completed coursework in Agile Project Management (Scrum Methodology)
• Completed coursework in Front-End Web Development (HTML, CSS, SASS, JavaScript)
• Solidified foundational knowledge in Networking & Infrastructure (CCNA & CompTIA A+ coursework)

Additional Experience

Department Manager & Buyer

Belmont Wheelworks | Belmont, MA | 2011–2014

• Managed $1M+ inventory and sales operations, improving departmental margins by 4%.

Hospitality Manager

Flute Champagne Lounge, PS450, The Volstead | New York, NY | 2007–2011

• Led a team of 30+, driving a 17% revenue increase through process innovation and team incentives.

Portfolio

🌐 Digital Platforms & Documentation Portfolio

🗂️ Pyx Global Notion PMO System

(Internal Platform)

Role: System Architect, Project Manager

• PM: Designed and implemented a custom Project Management Office (PMO) system in Notion from the ground up, tailored to Pyx Global’s workflows and reporting needs.

• Adoption: Led rollout and training for 50+ users across multiple teams, driving adoption and standardizing project tracking, documentation, and client collaboration.

  Tech: Notion, Custom Templates, Integrations, n8n Automations

🛠️ Specialized Bicycles JIRA Project Management System

(Internal Platform)

Role: Project Manager, JIRA Developer, Process Architect

• PMO Architecture: Implemented a JIRA-based project and test management system, integrating with Oracle Agile PLM to streamline prototype testing, scheduling, and reporting.

• Adoption & Impact: Authored comprehensive user documentation and trained technicians, engineers, and stakeholders, reducing prototype testing time by 50% and providing real-time visibility into global test operations.

  Tech: JIRA, Oracle Agile PLM, Custom Dashboards, Integrations

📚 Responsible Business Transparency Protocol Documentation

docs.rbtp.pyx.io

Role: Program Manager, Lead Technical Writer

• PM: Led development and launch of RBTP documentation for the Responsible Business Alliance, coordinating global teams and aligning with industry standards.

• Docs: Authored comprehensive user guides and interactive tutorials for Digital Product Passports and Traceability Events.

  Tech: Docusaurus, React, GitHub, CI/CD

🌍 Pyx Global Main Site

www.pyx.io

Role: Site Developer, Stakeholder Engagement

• PM: Developed and launched the company website and hosting infrastructure, ensuring reliable performance and availability.

• Stakeholder Engagement: Collaborated closely with founders to craft clear, compelling messaging that effectively communicates the complex concept of supply chain transparency to diverse audiences.

  Tech: HTML, CSS/SASS, JavaScript, GitHub, CI/CD

📝 Pyx Blog

pulse.pyx.io

Role: Project Manager, Content Strategy

• PM: Oversaw blog launch, managing editorial workflow and contributor coordination.

• Docs: Standardized blog guidelines and onboarding documentation.

  Tech: HTML, CSS/SASS, JavaScript, GitHub, CI/CD

📢 Zulip Chat

chat.pyx.io

Role: Project Manager, API/Bot Integrations

• PM: Managed integration of real-time chat and automation bots for distributed teams.

• Docs: Produced user manuals and integration guides for chat features.

  Tech: Python, PostgreSQL, GitHub

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📢 WooWoo Chat

pack.woowooranch.org

Role: Developer, AI/API/Bot Integrations

• Purpose: Community development to support Akita Rescue groups and their adopters.
• Features: Akita AI; a conversational AI bot delivering expertise on Akita health and training.